App support

Tell us what you were trying to do and what happened. We’ll help you find the next step.

Email tagz2121@gmail.com. Include your phone model, operating system, app version if available, and the steps that led to the issue. Screenshots are helpful; remove private information before sending them. Never send passwords or full payment-card details.

Try the sample bakery

Open Settings → Workspace → Sample. Sample records are separate from your real bakery. You can try the planning, shopping, baking, selling and reporting workflow without using your real-workspace allowance. Use Reset sample data to start the sample again.

Free access and Pro

The free plan allows up to five real recipes and one real market through its report. Pro allows additional recipes and markets. Existing records remain available when Pro expires; new creations are subject to the free limits.

Restore or manage a subscription

Use Settings → Restore Purchases while signed into the store account used for the purchase. Use Settings → Manage Subscription to see or cancel renewal through Google Play or Apple. Deleting the app does not cancel a subscription.

Your bakery records

Bakery records are stored on your device. The app does not provide an account-based cloud backup or sync service. Clearing app storage, reinstalling or changing phones can result in lost records. Restoring a subscription restores purchase access, not your recipe or market records. Device-level backups are managed by your operating system.

Privacy and data requests

See our privacy policy and data request instructions. To request help with subscription or support data, contact tagz2121@gmail.com.